Privacy Policy

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Privacy Policy for Fireplace Service Solutions of Texas

Last Updated: July 31, 2025

Introduction

Fireplace Service Solutions of Texas ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes our practices concerning the collection, use, disclosure, and protection of your personal data when you visit and interact with our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information:
   • Name
      
   • Email address
      
   • Phone number
      
   • Home address
      
   • Payment and billing details
      
   • Any other details you voluntarily provide via contact forms, service requests, or email.
      

1. Non-Personal Information:
   • Browser type and operating system
      
   • IP address
      
   • Website pages visited
      
   • Time and date of your visit
      
   • Duration of visits
      
   • Referral sources (links clicked to reach our website)
      

How We Use Your Information

We use the collected information for purposes including, but not limited to:

• Providing fireplace installation, repair, and maintenance services.
   
• Responding to inquiries and customer support requests.
   
• Scheduling appointments and sending reminders.
   
• Processing transactions and payments.
   
• Sending promotional materials, newsletters, and service updates (with your consent).
   
• Improving and optimizing our website, products, and services.
   
• Monitoring and analyzing website usage and trends.
   
• Ensuring website security and preventing fraudulent activities.
   

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You may disable cookies via your browser settings; however, this may limit website functionality.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With trusted third-party service providers who assist us with payment processing, analytics, marketing, or website hosting.
   
• If required by law or legal process, or to comply with regulatory requirements.
   
• To protect our rights, property, and safety, as well as those of our users or the public.
   

Data Security

We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no transmission over the internet can be guaranteed 100% secure. You acknowledge this risk and agree we are not liable for unauthorized access beyond our reasonable control.

Third-Party Links

Our website may contain links to third-party websites or resources. This Privacy Policy does not apply to third-party websites. We encourage you to review privacy policies on those external websites to understand how they handle your personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from minors. If we learn that we have unintentionally collected personal data from a minor, we will promptly delete such information from our records.

Your Privacy Rights

You may:

• Request access to your personal data.
   
• Request corrections to inaccurate or incomplete information.
   
• Request the deletion of your data, subject to legal or regulatory requirements.
   
• Opt-out of receiving marketing emails or newsletters by following unsubscribe instructions in emails or contacting us directly.
   

To exercise these rights, contact us at fireplacesstx.com

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page along with the revised effective date. Your continued use of our website after changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:

Fireplace Service Solutions

903-571-0797