Gas Fireplace Repair in Tyler, TX
Gas fireplaces and inserts rely on a small set of parts working together: pilot, thermocouple or thermopile, valve and controls. When one fails, the whole fireplace stops. We find which one.
Gas fireplace problems we fix
- Pilot will not light, or lights and goes out
- Burner will not come on even though the pilot is lit
- Igniter clicks but nothing happens
- Remote or wall switch no longer turns it on
- Flame height is low or will not adjust
- Fireplace shuts itself off after a few minutes
- Flame is weak, uneven or burning yellow
- Soot on the glass, logs or surround, or an odor when it runs
What we test on a gas fireplace
- Pilot assembly cleanliness and flame quality
- Thermocouple or thermopile output
- Gas valve function and inlet and manifold pressure
- Igniter, spark electrode and wiring
- Remote receiver, batteries and wall switch circuit
- Safety switches and venting
Repair, replace or upgrade
If your fireplace uses parts that are discontinued, or the valve and controls are failing together on an older unit, replacing the insert or log set can be the better investment. We give you the repair price and the replacement option so you can decide.
Before your appointment
Note what happens when you try to light it (clicks, pilot lights then goes out, nothing at all). That description helps us bring the right parts.
Smell gas? If you smell gas, do not try to light the fireplace or use switches. Leave the house, then call your gas utility or 911 from outside. Once the home is safe, schedule service with us.
Questions about gas fireplace repair
Why is my fireplace flame yellow and sooty?
A lazy, yellow flame usually points to incorrect air mixture, blocked burner ports or logs that have shifted out of position. It can leave soot on the glass and surround. Stop using it and have it inspected.
Why does my gas fireplace turn off by itself?
Common causes include a weak thermopile or thermocouple, a dirty pilot, or a safety switch responding to a venting or overheating condition. Each needs to be tested to confirm.
Can I keep using my fireplace if the pilot keeps going out?
Not until it is checked. Repeated outages are a sign that a safety component is not reading correctly.
What should I do if I smell gas?
If you smell gas, do not try to light the fireplace or use switches. Leave the house, then call your gas utility or 911 from outside. Once the home is safe, schedule service with us.
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Where we work
Serving Tyler, Whitehouse, Jacksonville, Longview and surrounding East Texas communities.
Fireplace acting up? Let's get it running right.
Call us or send a service request and we will follow up to confirm a time.