Fireplace Services in East Texas

Fireplace and gas log maintenance, repair and installation, plus outdoor grill and kitchen service across Tyler and East Texas.

Fireplace questions

How often should a gas fireplace be serviced?

Most manufacturers recommend a professional inspection and cleaning once a year. In East Texas, scheduling before the first cold front means your fireplace is ready when you want it, and you avoid the seasonal rush.

Why will my pilot light not stay lit?

The most common causes are a dirty or worn thermocouple or thermopile, a partially blocked pilot assembly, or a gas supply issue. These parts are small but they control whether the valve stays open, so a technician tests each one rather than guessing.

What should I do if I smell gas?

If you smell gas, do not try to light the fireplace or use switches. Leave the house, then call your gas utility or 911 from outside. Once the home is safe, schedule service with us.

Can you replace my old gas logs?

Yes. We sell, install and replace gas log sets, and we size the new set to your firebox and burner so it looks right and burns correctly.

Do you match competitor quotes?

Yes. If you have a written quote for fireplace installation, repair or maintenance, share it with us and we will match or beat it.

What areas do you serve?

We are based in the Tyler area and serve Tyler, Whitehouse, Jacksonville, Longview and surrounding East Texas communities. Call if you are not sure whether you are in range.

Why is my fireplace flame yellow and sooty?

A lazy, yellow flame usually points to incorrect air mixture, blocked burner ports or logs that have shifted out of position. It can leave soot on the glass and surround. Stop using it and have it inspected.

Why are my gas logs producing soot?

Logs placed out of position, blocked burner ports or an air mixture problem can all cause the flame to touch the logs and leave soot. Placement matters more than most people expect.

When is the best time to schedule fireplace service?

Late summer through early fall, before the first cold front. Appointments fill quickly once temperatures drop.

Vented or vent-free gas logs: what is the difference?

Vented logs need an open damper and produce a more realistic, taller flame. Vent-free logs burn more efficiently with the damper closed but have specific room size and use requirements. We help you choose what suits your fireplace and home.

Fireplace acting up? Let's get it running right.

Call us or send a service request and we will follow up to confirm a time.

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